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College Station Independent School District

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FAQs

Here are some of the most common questions asked to our office.  We will update these as needed based on the questions asked.

  • Is there a cost to take the test?
    • All first attempt test(s) ordered through the District are covered by the District.  Please note that if any test(s) ordered and not taken in the testing window or canceled late, will be charged via the student’s InTouch.
    • Any second attempt will be ordered by the parents via UTHS or TTU and will be charged the cost of that test by the vendor.
  • I am interested in seeing if my child qualifies for a CBE.  Where is the best place to start?
    • Your child’s school counselor will be your first point of contact.  They will have all the information needed to start the process and also be able to review your child’s schedule to let you know the best steps.  Any general CBE questions can be directed to cbe@csisd.org.
  • What email is used for the test?
    • The counselors will send a google form for the parents to complete after they have verified that a test can be ordered.  On this google form, you will supply an email address for the test to be ordered for.  This email cannot be the student's CSISD email and cannot be used for a previous sibling. 
  • How long will it take to get my test?
    • CSISD will collect all the data needed by the Vendor to order the test after the registration deadline has passed.  Tests will then be ordered approx 2 weeks prior to the testing window to open.  If you receive your test prior to the CSISD testing window opening, you must wait until the CSISD testing window opens to start the test.  Please reference our testing schedule to make sure you stay on top of the testing deadlines for each testing window.
  • How do I access my test?
    • UTHS is the vendor for all tests except Math 7A. They use a Canvas format to deliver the CBEs as well as the grade results. Once the order has been processed by UTHS, you will receive an email from Instructure Canvas with directions to set up your Canvas account. This is where you will access your CBE.
    • TTU is the vendor for Math 7A tests.  They will send all documentation to our office and we will email that directly to you.  This will include a welcome letter and instructions to access the test.
  • I never received an email from UTHS/Instructure Canva.  What do I do?
    • You can start by going to the site directly (https://uths.instructure.com/) and log in.  If you have not created a password, please select forgot password and a link will be sent to the email on file for the test and set up a password.  If there is no test in the dashboard once you log in, please email cbe@csisd.org and we can look into it based on when the test was ordered.
  • I am having issues accessing my Instructure Canvas account.  Can CSISD fix this?
    • No, only UTHS has access to that platform.  Please contact them for technical issues.  512-232-5000 or UTHSrequestCBE@austin.utexas.edu.
      • Technical issues include: Access codes, the test isn’t showing up, logging on to the site, the site kicked me out of the test before I could finish.
  • Some of my information is incorrect on the UTHS or TTU dashboard.  How can I get this corrected?
    • Please email cbe@csisd.org with what needs to be changed.  We will reach out to UTHS or TTU with the changes and we will make all corrections on CBE records in our office also. 
  • Why are there two modules in my dashboard?
    • One of the modules is full of testing tips. Students must test alone in the testing environment, so this is especially helpful for younger students.
  • UTHS shows an expiration date that is past the CSISD testing window.  Which do I have to go by?
    • All tests must follow the CSISD testing windows.  UTHS has an automatic expiration date of 60 days after the test has been ordered.  This does not follow our testing windows. 
  • How do I set up my testing time?
    • Grades K-2, and grades 3-12 with documented oral accommodation, are proctored in our office.  You will receive an email from cbe@csisd.org with testing opportunities.
    • Grade 3 tests and above (without a document oral administration accommodation) are online. The testing sessions are videoed, so there is not a live proctor on the other end. Once the test is completed, a faculty member of UTHS will review the video for any test irregularities. Since the CBE is videoed, you may whenever it is convenient for you, any day at any time.
    • UTHS Resource https://utexas.app.box.com/v/uths-ProctorioQA-students This is full of helpful information, such as; what technology is necessary for testing, a student video demo (no sound), how to troubleshoot during testing, and much more.
  • When will I get my scores?
    • UTHS: At the end of the CBE you may get a message with your unofficial score. It takes 3-5 days for official scores to appear. They will be accessible on your Canvas dashboard.
    • TTU: They will be accessible on your dashboard.
    • CSISD Proctored Tests: You will receive an email from cbe@csisd.org once we have received the results.
    • At the end of the CBE you may get a message with your unofficial score. It takes 3-5 days for official scores to appear. They will be accessible on your Canvas dashboard.
  • When will my B test or second test appear in my Canvas account?
    • Since we bulk order for hundreds of students, we do not order part B or second tests individually. For each testing window there are dates for first tests to be completed. We need official passing results before we can order the second tests. We will have the second order ready for the next business day; however, UTHS may still take up to 10-14 days to process this follow up order, so please pay attention to the testing deadlines.
  • My child didn’t pass the CBE.  Can they take a second attempt at the test?
    • If your child did not pass the CBE, they can take a second attempt, but they must wait until the next testing window. TEA will not allow us to accept more than one attempt in the same testing window. The cost of the second attempt is not covered by the district.
    • UTHS and TTU offer second attempt versions of their exams. CSISD only accepts the second attempt versions.
    • All second attempts must be signed off on by CSISD (counselor or district).  Please email the UTHS or TTU application to cbe@csisd.org for an approval signature during the summer months.
  • Do I get to see what I missed on the CBE?
    • No, these are secured tests and are kept confidential with the testing company as required by state policy.  Neither the Vendor or CSISD has access to these tests.  All we can see is the official score.
  • Do I have to take two tests to pass a course in high school?
    • Yes, high school credit courses will have an A test for the fall semester and a B test for the spring semester.  Both A and B have to receive a passing score to receive credit for the whole course.  
  • If I take a High School CBE, how does it count toward my GPA?
  • Does CSISD have study guides for me to study?
    • No, CISISD does not have an study guides that we have created.  UTHS and TTU have their own study guides that can be found on their website.  Please see the Study Guides page for more information.
  • What is the best way to contact CSISD District offices with questions?
    • The cbe@csisd.org email is the best way to contact our department with questions.  We have multiple people checking that email.
  • I have questions regarding my students' class schedule.  Who should I contact?
    • The Advanced Academics office doesn’t handle any of the class scheduling.  These questions should be directed toward your student's school counselor.

 

Updated 1/8/26

For additional information contact:

Jeremy Day, Advanced Academics Coordinator

Monica Garland, Administrative Assistant

Please direct any emailed questions to: cbe@csisd.org